Returns & Exchanges

At Soulful Scrubs, we want you to feel as comfortable as you look in your professional gear. If your purchase doesn't fit perfectly or meet your expectations, we offer a seamless 30-day return and exchange window for all unworn items with tags attached.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the pre-paid shipping label provided via email.

3

Package Your Scrubs

Place the unwashed, unworn items in their original packaging, ensuring all hangtags remain intact, and securely seal the box.

4

Ship and Track

Drop your package off at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing